Sky123 Privacy Policy

01 Who We Are

Sky123 is an online gaming platform operated for players based in the Philippines. References to "Sky123", "we", "us", or "our" in this Privacy Policy refer to the operator of the Sky123 platform accessible at sky123.fun.

This Privacy Policy applies to all personal data collected through your use of the Sky123 website, mobile application, and any related services. By registering an account or using the platform, you acknowledge that you have read and understood this policy.

If you have questions or concerns about how your data is handled, you can reach us via the contact details in the Footer of every page on this site.

02 Personal Data We Collect

We collect personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and from third-party services that help us verify your identity and process transactions.

03 Why We Collect Your Data

Sky123 processes your personal data for the following purposes:

• Account registration and management — to create and maintain your player account, process logins, and manage your profile settings.
• Identity and age verification (KYC) — to confirm that you are 21 years of age or older and are who you say you are, as required for platform access.
• Transaction processing — to facilitate deposits and withdrawals in PHP, and to maintain accurate financial records for your account.
• Platform security and fraud prevention — to detect suspicious activity, prevent unauthorised access, and protect both players and the platform from misuse.
• Customer support — to respond to your enquiries, resolve disputes, and assist with account issues.
• Legal and compliance obligations — to meet applicable record-keeping, anti-money laundering (AML), and regulatory requirements.
• Platform improvement — to analyse how players use the platform so we can improve features, fix issues, and deliver a better experience.
• Responsible gaming monitoring — to identify potential problem gaming behaviours and apply appropriate intervention measures where needed.

We do not use your personal data for purposes beyond those listed above without first informing you and, where required, obtaining your consent.

04 Who We Share Your Data With

Sky123 does not sell or rent your personal data. We share it only with the following categories of parties, and only to the extent necessary:

• Payment service providers — processing partners that facilitate your PHP deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Identity verification services — third-party KYC providers that assist in verifying government-issued IDs and confirming player identity.
• IT and hosting providers — infrastructure and cloud services that host the platform and store data securely on our behalf.
• Customer support tools — software used to manage support tickets and live chat, which may process account data as part of a support interaction.
• Legal and regulatory authorities — where required by applicable Philippine law, court order, or a lawful regulatory request, we may disclose personal data to the relevant authorities.

All third parties with whom we share personal data are required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing or unrelated purposes.

05 Cookies and Tracking Technologies

Sky123 uses cookies and similar tracking technologies to ensure the platform functions correctly and to understand how players interact with it. Here is what we use them for:

• Essential cookies — these are required for the platform to work. They keep you logged in during your session and remember your basic preferences. The platform cannot function properly without them.
• Analytics cookies — these help us understand which pages and features are most used, how long sessions last, and where players encounter issues. This data is used in aggregate and does not identify individual users.
• Security cookies — these help detect and prevent fraudulent or suspicious activity, including detecting unusual login patterns and protecting your account from unauthorised access.

You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect your ability to log in or use certain features of the platform.

Sky123 does not use third-party advertising cookies or allow ad networks to track your activity on our platform.

06 How We Keep Your Data Secure

Sky123 takes the security of your personal information seriously. We have implemented a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse:

• SSL/TLS encryption on all data transmitted between your device and our servers.
• Password hashing using industry-standard algorithms — your password is never stored in plain text.
• Two-factor authentication (OTP) available for account login and sensitive actions.
• Access controls that limit which staff members can access personal data, based on their role and operational need.
• Regular security reviews of platform infrastructure and data handling processes.

While we take every reasonable precaution, no online system can guarantee absolute security. You also play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials, and log out after each session especially on shared devices.

07 How Long We Keep Your Data

Sky123 retains personal data for as long as is necessary to fulfil the purposes described in this policy and to meet applicable legal obligations. Specific retention periods depend on the type of data:

• Account and registration data — retained for the duration of your active account and for a defined period after account closure, as required for compliance and dispute resolution purposes.
• Transaction and financial records — retained for the period required under applicable Philippine anti-money laundering and financial record-keeping regulations.
• Identity verification documents — retained in line with KYC regulatory requirements and deleted once the obligation period has passed.
• Usage and log data — typically retained for a shorter period and used primarily for security monitoring and platform analytics.
• Support communications — retained for as long as needed to resolve the matter and for a reasonable period thereafter in case of follow-up queries or disputes.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.

08 Your Rights Over Your Personal Data

As a Sky123 player, you have rights over the personal data we hold about you. These include:

• Right to access — you can request a copy of the personal data Sky123 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can request that we correct it.
• Right to deletion — in certain circumstances, you can request that we delete your personal data. Note that some data must be retained to meet legal obligations even after account closure.
• Right to restrict processing — you can ask us to limit how we use your data in specific situations, such as while a dispute is being resolved.
• Right to withdraw consent — where we rely on your consent to process data, you can withdraw that consent at any time. This does not affect processing that took place before the withdrawal.

To exercise any of these rights, contact the Sky123 support team using the email address in the Footer of this page. We will respond to verified requests within a reasonable timeframe. We may ask you to confirm your identity before actioning a request, to protect your account security.

09 Minors and Under-21 Players

Sky123 is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we discover that an account has been registered by a person under 21, the account will be closed immediately and any associated data will be deleted, subject to any legal retention obligations.

If you believe a minor has registered on Sky123, please contact our support team right away so we can investigate and take appropriate action.

10 Updates to This Policy

Sky123 may update this Privacy Policy from time to time to reflect changes to the platform, our data handling practices, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically so you stay informed about how your data is being handled. Continued use of Sky123 after an updated policy has been posted constitutes your acceptance of the revised terms.

For questions about this Privacy Policy or how your data is handled, please refer to our FAQ page or review the Terms & Conditions which this policy forms part of.